Product catalogue
Manage supported product and service categories — including equipment, accessories, spares, services, AMC, warranty extensions, software licenses or subscriptions, and rental items — based on how your catalogue is configured.
Clienox Care
Know Every Product. Understand Every Asset. Find the Next Opportunity.
Manage products, registered assets, customer history, and after-sales opportunities throughout the asset lifecycle — in a web workspace designed for operations and after-sales teams.
Asset Lifecycle Visibility After the Sale
Clienox Care is an optional platform module. Capabilities below reflect the Care web workspace in the Clienox application — availability depends on module enablement and entitlements.
Asset registration and asset detail
Register installed assets against relevant customer and product information, giving teams a consolidated view of asset details, lifecycle state, and related history.
Customer 360 and sales history
Bring applicable party or customer context and sales history together so teams make better decisions on renewals, reorders, and follow-on sales.
After-sales intelligence
Surface relevant opportunities such as reorder candidates, warranty or AMC expiry, service due dates, license or subscription renewals, and rental return dates — depending on configured data and available functionality.
Import Center
Import supported product, asset, and related data through the Care Import Center when the imports entitlement is enabled.
Commercial entitlements
Maintain visibility into commercial entitlement context associated with products and assets where configured.
Compatibility relationships
Model product compatibility relationships such as consumables, spares, and related items for clearer after-sales decisions.
Care analytics & reports
Use Care operational reports and analytics where available for your organization — report packs may be entitlement-gated.
Honest Scope
We do not advertise unshipped Care capabilities as available.
- Care is a web workspace — not currently a native mobile Care app.
- A full service-ticketing / helpdesk workspace is not presented as available.
- QR fields may exist on products; first-class QR scan workflows are not claimed.
- Warranty / AMC visibility and intelligence depend on configured data — not a complete mutation desk for every workflow.
Pair Care With Clienox CRM
Use CRM to win the customer, then Care to manage the product relationship — when both are enabled for your organization.
Explore Clienox CRM